Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. You may request a cancellation within 30 minutes of placement by contacting customer support.
Are your materials sustainably sourced?
FRAME is committed to ethical manufacturing. We prioritize organic cotton and recycled fibers across our seasonal collections.
How should I care for my premium denim?
To preserve color and elasticity, we recommend washing your denim inside out in cold water and hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.